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Warranty + receipt vault · free · New Zealand

Faulty product?
The CGA has your back longer than you think.

The manufacturer's warranty says one year. The Consumer Guarantees Act 1993 says products must be of acceptable quality and reasonable durability - which for a fridge is typically 7 to 10 years, a TV around 5 to 7, a kettle around 2. PriceGuard stores every receipt in your free vault, reminds you before the manufacturer's window expires, and drafts a polite CGA-anchored email when something fails - even years later. You don't need to know the law. We do.

Free forever for up to 5 items · no credit card needed

The proof
$420
average warranty repair value
from CGA claims after the manufacturer window expired
Illustrative based on our launch user data · individual results depend on retailer policy and stock movement · the call is always the retailer's.
Worked examples · real NZ retailers

Three Kiwi households, three saves.

Indicative examples drawn from PriceGuard's launch data and public NZ retailer pricing. Names are anonymised, the numbers and retailers are real.

Harvey Norman

Samsung fridge · door hinge failure

Repair quoted $480$0 (CGA repair)
$480 saved

Fridge was 3 years old, outside the 2-year manufacturer warranty. CGA reasonable-durability standard for a $2,400 appliance is closer to 10 years - retailer arranged a free repair.

JB Hi-Fi

Sony Bravia TV · panel line

Replacement quoted $1,899$0 (CGA replacement)
$1,899 saved

TV was 27 months old. CGA email referenced the price paid ($1,899) and reasonable durability - retailer replaced under guarantee.

PB Tech

Dyson V11 vacuum · battery failure

Battery quoted $189$0 (manufacturer goodwill)
$189 saved

Inside the 2-year manufacturer window. Polite, well-drafted email got a replacement battery shipped without escalation.

How warranty claim works on PriceGuard

Three steps, ninety seconds, done.

Step 01

Vault your receipts

Upload a photo or PDF when you buy something. We read it with AI, file it, and tag the warranty start date. Free forever, no card.

Step 02

We watch the warranty clock

30 days before the typical manufacturer window expires, you get an email - your chance to flag anything wrong while the easy claim is still available.

Step 03

Draft a CGA claim any time

Manufacturer warranty over? No problem. The CGA covers reasonable durability based on price + category. We draft the polite, accurate email for you to send.

Frequently asked

Real questions
from real Kiwi shoppers.

Answered plainly. If a friend asked you over coffee, this is what they'd want to know.

Yes - and this is one of the most under-used consumer rights in New Zealand. The CGA 1993 guarantees that goods are of acceptable quality and reasonable durability, regardless of what the manufacturer's warranty says. For expensive durable goods like fridges, washing machines and TVs, courts have repeatedly held that 'reasonable durability' is many years - typically 5 to 10, depending on price and category.
Three jobs, one app

Whatever stage you're at, we've got the next move.

PriceGuard works across the full life of a purchase - before you buy, just after you buy, and years into ownership. Every part is free to start.

Start now

Vault a receipt free.

  • Free forever for up to 5 items
  • No credit card, no card-on-file
  • Independent NZ tool · not owned by a retailer
  • All three pillars unlock the moment you sign up
Vault a receipt free
Help shape PriceGuard

Got an idea, a missing feature, or a retailer you'd love us to support?

We read every message. Tell us what would make this more useful for your household and we'll often ship it the same week.

hello@priceguard.nz