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PriceGuard NZ
Frequently asked questions

Everything Kiwis ask
before signing up.

Built for everyday New Zealand households. Real questions from real Kiwi shoppers, answered plainly. Browse the list below, or jump straight to "Honest answers before you sign up" further down if you want the short version.

Questions, answered

Honest answers
before you sign up.

Anything we missed? Email hello@priceguard.nz - a real Kiwi reads every message.

Many NZ retailers - both online and in-store - have a policy that lets you claim back the difference if the price of something you bought drops within a short window (PB Tech 30 days, JB Hi-Fi 14, Harvey Norman 7). It's a standard part of how retailers compete on price. The catch is that you have to notice the drop yourself and request it - that's where PriceGuard comes in. We watch the price for a full six weeks after every tracked purchase so we catch second-wave drops too, and we draft the polite refund email for you the moment the retailer's claim window is open.
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More context

Why we built this

A short note from the team, plus our retailer-respectful operating principles.