Here's a quietly held secret of New Zealand retail: most major retailers - PB Tech, JB Hi-Fi, Harvey Norman among them - will refund the difference if the same item drops in price within their published price-adjustment window after you bought it. Anywhere from 7 to 30 days, depending on the retailer. The catch is, you have to notice the drop yourself and politely ask. PriceGuard does the noticing, drafts the polite ask, and emails it to you - all you do is read it and send it.
Free forever for up to 5 items · no credit card needed
Indicative examples drawn from PriceGuard's launch data and public NZ retailer pricing. Names are anonymised, the numbers and retailers are real.
Drop detected on day 8 of PB Tech's 30-day price adjustment window. Refund issued in 4 business days.
Sale started 5 days after the original purchase. Polite email got the credit without friction.
Standard JB Hi-Fi 14-day price-match window. One email, one refund.
Paste the product URL, or upload the receipt and we'll read it. We start watching the live price daily.
If the price falls inside the retailer's adjustment window, you get an email with the exact amount you can claim back.
Polite, retailer-friendly, mentions the relevant policy. You read it, send it, get the credit. No haggling, no awkwardness.
Answered plainly. If a friend asked you over coffee, this is what they'd want to know.
PriceGuard works across the full life of a purchase - before you buy, just after you buy, and years into ownership. Every part is free to start.
We read every message. Tell us what would make this more useful for your household and we'll often ship it the same week.
hello@priceguard.nz